This page explains how to delete your Tapylapy account and the data associated with it.
Responsible entity: The Tapylapy app and website are owned and operated by SULTAN X LTD, a company registered in England, United Kingdom, company number 17198402, London, United Kingdom. Last updated: 2026-07-05.
How to delete your account inside the app
You can delete your account directly inside the Tapylapy app by following these steps:
Open the Tapylapy app.
Sign in to your account.
Go to your profile page.
Tap Edit Profile.
Open the Delete Account section.
Complete the confirmation step and agree to the deletion.
Tap the Delete Account button to confirm your request.
Include your username or the email address linked to your account so we can verify the request.
What data is deleted
Once your account deletion is confirmed, the following data is permanently deleted from our operating systems:
The account itself and profile information such as name, username, and profile photo.
Photos, videos, and posts you uploaded.
Your private messages in chats and conversations.
Comments, likes, follows, and reports linked to your account.
Any other data directly linked to your account (usage preferences, device data, interaction history).
We retain your data only for as long as your account actually exists on the platform. After deletion is confirmed, this data is permanently deleted, except in the following two cases:
Limited technical backups may persist for a short period not exceeding 30 days before being permanently purged.
Identity-verification and financial transaction records (if any) related to coin top-ups, gifts, or reward requests are retained for the period required by applicable anti-money-laundering law (5 years — see our AML/KYC Policy) even after account deletion.
If you have unused coin balance or unwithdrawn rewards, you must use or withdraw them (where withdrawal is available) before confirming account deletion; permanently deleting your account — whether initiated by you or resulting from a permanent suspension or ban by the platform for a serious violation that later leads to account deletion — forfeits your right to any remaining balance or rewards, except where applicable law requires otherwise. In the case of a suspension or permanent ban (as opposed to voluntary deletion), the platform generally allows a 30-day window from the date of the decision to contact [email protected] to request a review of the decision or settle any remaining balance, before final deletion is applied and these rights are forfeited.
Request processing time
Account deletion requests are usually processed within a reasonable period after account ownership is verified. Some data may take additional time to be removed from backups or technical logs.
