Create a ticket fast and track it clearly

Describe your issue and attach files. Open tickets allow replies; closed tickets are read-only.

Tickets are only available from the app You can't open a support ticket from the browser. Creating and viewing tickets is only available inside the Tapylapy app, and you must be signed in to your account.

Create Support Ticket

You can't open a support ticket from the browser. Creating and viewing tickets is only available inside the Tapylapy app, and you must be signed in to your account.

Help Center

FAQ before opening a ticket.

FAQ

I don’t receive the verification code

Check the email, review Spam, then resend. If it persists, open a ticket and attach a screenshot.

How do I send payment proof?

Open a ticket under Payments and attach the receipt, plus transaction ID if available.

Why was my account banned?

Provide your username, time of ban, and what you think happened. We’ll review it.